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These Terms and Conditions explain the rules that apply when you purchase products through the MIVSBIā¢ online store, including orders, pricing, payment, delivery, returns and customer responsibilities.
MIVSBIā¢ offers automotive accessories, car care products, vehicle organization solutions and driving technology through our online store. These Terms explain the contractual conditions that apply when an order is submitted, processed, delivered or returned.
By submitting an order through the MIVSBIā¢ online store, you agree that the transaction will be handled according to these Terms and Conditions together with the applicable store policies referenced below.
The MIVSBIā¢ online store is operated by Kangbo Wumeiji (Shenzhen) International Trade Co., Ltd.
References to āMIVSBIā¢,ā āwe,ā āusā or āourā refer to the store operator.
References to āyouā or āyourā refer to the customer or person submitting an order.
By placing an order through the MIVSBIā¢ online store, you agree to these Terms and Conditions and the policies applicable to your purchase.
Please review these Terms before completing checkout.
If you do not agree with the applicable purchase terms, you should not submit an order.
Customers placing orders independently should have the legal capacity required to enter into the applicable transaction in their place of residence.
Where a purchaser has not reached the applicable legal age, participation of a parent or legal guardian should occur where required.
We make reasonable efforts to present product information accurately, including product photographs, descriptions, dimensions, materials, finishes, functions and other specifications.
Colors and surface appearance may vary depending on photography, lighting, device displays and screen calibration.
Minor manufacturing tolerances or differences in finish may occur where consistent with the nature of the product.
Customers are responsible for reviewing product-specific compatibility information before purchase.
This is especially important for products such as:
If compatibility is unclear, please contact customer support before ordering.
When you submit an order, you are responsible for reviewing the information entered during checkout.
This includes:
Submission of an order does not necessarily mean the order has been finally accepted for fulfillment.
Orders may be subject to payment authorization, inventory confirmation, fraud-prevention review or other reasonable verification.
We may decline or cancel an order where reasonably necessary, including where:
Product prices are shown on the store according to the applicable display and currency settings.
The amount shown during checkout may include applicable:
Please review the final order total before submitting payment.
Although we make reasonable efforts to maintain accurate product and pricing information, errors may occasionally occur.
If a material error is identified before fulfillment, we may contact you for clarification or cancel the affected order and issue an applicable refund.
Nothing in this section limits rights available under applicable consumer law.
Available payment methods are displayed during checkout.
Payments may be processed through Shopify and applicable payment providers.
Your bank, card issuer or payment provider may independently approve, decline or review a transaction.
Additional information is available in our Payment & Security page.
Customers should protect payment credentials, passwords and account information.
MIVSBIā¢ customer support will not ask you to email:
Orders are normally processed within 2ā4 business days after payment confirmation and any necessary verification.
During promotions, holidays or periods of unusually high demand, processing may require up to 5 business days.
Shipping options and applicable charges are displayed during checkout.
For supported United States destinations, estimated carrier transit is generally 10ā15 business days after dispatch.
Delivery estimates are not guaranteed arrival dates and may be affected by carrier operations, customs, weather, holidays or circumstances outside our reasonable control.
Additional information is available in our Shipping Policy .
Customers are responsible for providing accurate and complete delivery information.
If you discover an address error, contact us as soon as possible.
We cannot guarantee an address change after an order has entered processing, fulfillment or carrier handling.
International orders may be subject to customs procedures, duties, taxes or import-related charges.
Where these amounts are not collected during checkout, they may be payable by the recipient where permitted by applicable law.
If you wish to request an order change or cancellation, contact customer support as soon as possible.
We will make reasonable efforts to assist before fulfillment begins.
Changes or cancellations cannot be guaranteed after processing, packing or shipment preparation has started.
Eligible products may be returned within 30 calendar days after confirmed delivery, subject to our Return & Refund Policy .
Customers must contact MIVSBIā¢ support before sending merchandise back.
The registered company address is not necessarily the correct return warehouse.
After an approved return has been received and inspected, an eligible refund is normally initiated within 5ā10 business days.
Refunds are generally returned to the original payment method where possible.
Banks, card issuers and payment providers may require additional time before the credit appears.
If a product arrives damaged, defective, incomplete or different from the product ordered, contact customer support promptly.
We may request photographs, video, packaging images or other information reasonably necessary to review the issue.
Where a confirmed issue is attributable to us, we will provide an appropriate resolution without passing additional costs caused by that error to you.
Where customer-account features are available, you are responsible for providing accurate information and maintaining reasonable security over your account credentials.
Please notify us promptly if you believe your account or order information has been accessed without authorization.
The MIVSBIā¢ name, branding, website presentation, original written content, graphics, photographs, visual concepts and other protected materials are owned by, licensed to or lawfully used by the store operator, as applicable.
Protected material may not be reproduced, republished, distributed, modified or commercially exploited without appropriate authorization, except where applicable law permits.
You may not use the store, checkout or associated services to:
The MIVSBIā¢ store may rely on third-party providers for services such as:
Third-party services may also be subject to their own terms, policies and operational requirements.
We may reasonably update, modify, discontinue or change products, prices, website content or store functionality.
Product availability may change without prior notice.
To the fullest extent permitted by applicable law, MIVSBIā¢ and the store operator will not be responsible for indirect, incidental, special or consequential losses where such liability may lawfully be excluded.
Nothing in these Terms excludes or limits consumer rights, remedies, warranties or liabilities that applicable law does not permit to be excluded.
Delivery, fulfillment or store operations may occasionally be affected by circumstances beyond our reasonable control.
These may include severe weather, transportation disruption, customs delays, public emergencies, provider outages, carrier disruption or similar events.
Personal information processed in connection with an order is handled according to our Privacy Policy .
Information may be used where reasonably necessary for checkout, order processing, payment, fulfillment, delivery, customer support, fraud prevention and legal compliance.
These Terms remain subject to applicable law and any mandatory consumer protections that may apply according to the circumstances of the transaction.
Nothing in these Terms is intended to remove rights or remedies that cannot lawfully be excluded.
If you have a concern involving an order, product, payment, delivery, return or refund, we encourage you to contact customer support first.
This allows the circumstances to be reviewed and an appropriate resolution to be considered.
We may update these Terms and Conditions when our products, store functions, business practices, service providers or applicable requirements change.
The current version will be published on this page with an updated revision date.
These Terms and Conditions govern purchases made through MIVSBIā¢, while our Payment & Security, Shipping Policy, Return & Refund Policy and Privacy Policy provide additional detail about specific parts of the customer journey.
Where a specific policy addresses a particular matter in greater detail, that policy should be read together with these Terms.
Contact the MIVSBIā¢ customer-support team if you have a question about products, checkout, payment, an existing order, shipping, delivery, returns or refunds. For existing purchases, please include your order number.
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